This week I was given access to the work Twitter account!
The Library has recently been given permission to have a Twitter account and this is monitored by marketing staff. At this stage the library account has 40 followers and no interaction to date.
The library made a case before I started to set up a Facebook account and this was rejected as the risk of “vandalism” and misuse was too high. We have an institution-wide Facebook page but the library does not have the ability to add content to this page. The institution Facebook page is a very one-sided communication and negative comments appear to be deleted and I assume private contact is made with the individual.
I have set up Twitter alerts so hopefully if someone is talking about us we can respond when appropriate to do so. I have tried to locate twitter accounts for other polytechnic library Twitter accounts and could only find two other library accounts, with 71 and 56 followers each. Twitter integration is lower than in Australia  and it is my impression that relatively few of our staff and students use Twitter (especially compared to Facebook). Still I think this is worthwhile to have an active account and encourage interaction and news and interest dissemination via Twitter.
If we are seen to be capable of managing social media accounts successfully, we might be able to set up an library Facebook page in the future.